Privacy Policy

 

Effective Date: January 26, 2026

 

At Humanity Farms, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website www.humanityfarms.ca, volunteer or donation forms, and our programs and services.

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1. Information We Collect

When you interact with our site or services, we may collect:

- Personal information: name, email address, phone number, mailing address, and contact preferences. 

- Donation and payment information: billing details submitted to our payment processor (we do not store full payment card data). 

- Volunteer and program information: availability, skills, emergency contact, and any documents required for onboarding (e.g., waivers). 

- Technical information: IP address, browser type, device information, and cookies for analytics and site functionality. 

- Other information you choose to provide (e.g., survey responses, messages, uploaded documents).

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2. How We Use Your Information

We use the information we collect to:

- Process donations and issue receipts. 

- Coordinate volunteer applications, training, scheduling, and safety checks. 

- Communicate about programs, events, impacts, and opportunities. 

- Provide requested services and respond to inquiries. 

- Improve our website, services, and user experience. 

- Meet legal, tax, or regulatory obligations.

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3. Sharing Your Information

We may share personal information with:

- Service providers: trusted third parties who support our operations (payment processors, hosting, email, CRM, and analytics). 

- Program partners: with your consent, information needed to coordinate services or referrals. 

- Legal compliance: when required by law or to protect the rights, property, or safety of Humanity Farms, our users, or others. 

We do not sell your personal information.

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we take steps to secure data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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5. Your Rights

You have the right to:

- Request access to the personal information we hold about you. 

- Correct or update your information. 

- Request deletion of your information (subject to legal, tax, or contractual obligations). 

- Opt out of marketing or promotional communications at any time. 

To exercise these rights, contact us at support@humanityfarms.ca.

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6. Cookies and Analytics

Our website uses cookies and analytics tools to understand usage and improve performance. You can control cookie settings through your browser; disabling cookies may affect site functionality.

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7. Children’s Privacy

Our services are intended for individuals 13 and older for volunteering (with guardian rules as stated on our volunteer forms) and adults for donations. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

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8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

 

Humanity Farms 

Toll‑free: 1‑800‑819‑7970 

Email: support@humanityfarms.ca 

Website: https://humanityfarms.ca